Privacy Policy

1. Introduction

RevivMedia ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website revivmedia.com or use our services.

We are a UK-based web design and AI solutions company serving tradespeople across the United Kingdom. Our registered office is in England.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and trade type when you contact us or fill out forms.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking: We use cookies and similar tracking technologies to monitor activity on our website. See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Respond to your enquiries and provide customer support
• Send you marketing communications (only with your consent)
• Analyse website usage and improve our services
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Google Ads and Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit, what pages they visit, and what other sites they used prior to coming to our website.

We also use Google Ads conversion tracking and remarketing to measure the effectiveness of our advertising campaigns. These tools may use cookies to track visits and conversions.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your Google ad preferences through Google Ads Settings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., hosting, email, analytics).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Request transfer of your data to another party
• Withdraw consent at any time

To exercise these rights, contact us at hello@revivmedia.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@revivmedia.com

Website: revivmedia.com